Advertised: 27-2-12 | Closing Date: 28-3-12
We provide specialised back-office services for a variety of industries from communications to industrial technology to chemicals. Through a high level of engagement, we support partner organisations in the areas of finance, accounting, commercial affairs, credit management, office administration support and human resource administration, allowing them to focus on their core businesses.

On behalf of our partner, we are in the search for pro-active, aggressive and highly motivated professionals who meet the qualifications for the position of:
Customer Service Executive
Cilegon (Banten)

  • To create notification, service, or sales order and invoicing in SAP.
  • To create Purchase Order, Purchase request for sub-contract, function in SAP and follow up to material department to get the estimation time arrival of the parts and make sure the parts arrive in hand as scheduled.
  • To provide a high level of customer care to the various requests (internal external customer)
  • To consult the service or sales engineer and offer official quotation to customers.
  • To consult the service engineer or sales engineer refurbishment and offer official quotation to customers, create order processing and billing in SAP.
  • To keep customers informed on the order & delivery status.
  • To assist in parts withdrawal for the parts, arrange for packing list and coordinate with warehouse in the physical packing.
  • To attend the counter sales of parts.
  • To execute invoice & dispatch all sales order for parts/components.
  • To monitor WIP, delivery time for component parts, billing due list for service jobs.
  • To create inter company order and invoicing
  • Receiving telephone, handle complaint from customer.
  • Arrange meeting room and related matters to the meeting.
  • Minimum Bachelor Degree in any business discipline, preferably in Logistics
  • Minimum 1 years working experience in Sales Administration
  • Preferably with hands-on experience in SAP MM or PP module
  • Good written and spoken english
  • Highly proficient in MS Office, particularly in MS Excel
  • Possess strong drive, initiative, self-starter with good communication skill, service oriented, and able to work independently
  • Meticulous, Cost conscious, fast learner with initiatives and possess positive working attitude
  • Customer Orientated and ability to deliver results

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" Only short-listed candidates will be invited via e-mail/phone for Test and Interview "